At XS Fitness, we stand behind the quality and durability of our fitness equipment. We offer warranties on most products to give you peace of mind with every purchase.
Standard Warranty Coverage
All eligible equipment purchased from XS Fitness includes a limited manufacturer’s warranty, which typically covers:
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Manufacturing defects in materials or workmanship
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Structural components such as frames, welds, and key parts
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Functionality issues not caused by misuse or wear and tear
Warranty periods vary by product category:
Product Type | Warranty Period |
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Home Gym Equipment | 1 Year Limited Warranty |
Strength Machines & Benches | 1 Year Limited Warranty |
Dumbbells, Barbells, Plates | 6 Months Warranty |
Resistance Bands & Accessories | 3–6 Months Warranty |
Commercial Equipment | Up to 2 Years (varies) |
Warranty applies to original purchaser only and is non-transferable.
What’s Not Covered
The following are not covered under warranty:
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Damage from misuse, abuse, or improper assembly
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Normal wear and tear (scratches, rust, fading, etc.)
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Cosmetic damage not affecting functionality
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Damage due to unauthorized modifications or repairs
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Improper storage or maintenance
Warranty Claims Process
To file a warranty claim:
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Contact us at <a href="mailto:xsfitness.ca@gmail.com">xsfitness.ca@gmail.com</a> with your order number.
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Provide photos/videos of the issue and a description of the problem.
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Our team will assess the claim and offer a resolution (repair, replacement, or refund).
We aim to resolve warranty claims within 3–5 business days of receiving all required information.
Questions?
If you have questions about whether your item is under warranty or need help with a product issue, reach out anytime at:
Phone: +1 (587) 316-3524
Email: xsfitness.ca@gmail.com
Your fitness journey matters to us — and so does the quality of the equipment that supports it.